Acceptable Use Policy

1. Purpose

This Acceptable Use Policy ("Policy") outlines the rules for using Etislat’s internet services for home and on-the-go connectivity. By subscribing, you agree to use our services responsibly and in accordance with the laws of the United Arab Emirates.

2. Prohibited Activities

To ensure a safe and fair experience for all users, you must not use our services to:

• Engage in illegal, abusive, or harmful behavior online
• Access or distribute offensive, harmful, or restricted content
• Send spam or unsolicited digital communications
• Spread malware, viruses, or conduct phishing attempts
• Hack, probe, or attempt unauthorized access to networks
• Violate intellectual property or media licensing rights
• Misuse bandwidth in ways that impact others' service quality

3. Network Integrity

All users are expected to help maintain a reliable and balanced network. Activities like operating unauthorized servers or generating extreme bandwidth loads can compromise service and are prohibited.

4. Fair Usage

Our mobile and home internet plans support fair usage. If your usage exceeds reasonable limits, we may apply speed adjustments, suggest alternative plans, or take further action to maintain service quality for all.

5. Enforcement

We monitor network traffic where necessary to enforce this Policy. Violations may result in warnings, speed limits, temporary suspension, or full service termination. Serious abuse may be reported to UAE authorities.

6. Reporting Abuse

If you suspect misuse or abuse of our services, please contact us at abuse@etislat.com. Your report helps us maintain a secure and respectful digital environment.

7. Changes to This Policy

We may update this Policy from time to time to reflect service changes or legal requirements. The most recent version will always be available on our site with the updated date shown above.